The simple answer is PreOrders allow us to get our innovative products in the hands of our customers as early as possible, and to accurately plan for consumer demand – solving customers organization problems quickly so they can concentrate on refining their work.  Woven Granite incorporates a two-tiered structure for PreOrders geared toward those customers frustrated with a lack of innovative products by competitors and want to be among the first to own our flagship products. 

We push boundaries and as we continue to develop the next generation of products we want to hear from you about your experiences, the features you love or features to include in our next generation of products.

Crafted with the World's best tactical fabrics renowned for Unwavering Strength and Resistance to Abrasion in the harshest of outdoor extreme sports, military and work environments.  Literally battle tested fabrics that protect your valuable tools assets.  Part of our mission is not only to offer products that organize tools to be easily accessible, but to offer Peace of Mind, in the best tool protection with unparalleled durability and functionality. Read More

Highly skilled craftsmanship is equally as important to us as the fabrics utilized in our products.  For more than two decades our founders have sought out the Worlds best - working exclusively with the finest craftsman and experts in sewing and soft-sided construction in the World.  Read More

The best way to clean our tool pack and pouches is to spot clean with a damp cloth, then let it air dry.  Although constructed with 1000D Cordura waterproof fabrics with secondary coating to repel water effectively - we do not recommend fully submerging our products in water for cleaning.

If you are having problems with the zipper on your product by Woven Granite, please reach out thru our Contact Form, so we can provide a mailing address to send back your product. Our team will evaluate the issue and decide the best course of action to repair or replace it if possible.

Shipping schedule will depend on type of order. In-Stock or PreOrder. If your desired product is In-Stock it is ready to ship immediately. New offerings in PreOrder status are shipped with longer varying lead-times.

Woven Granite adheres to a ‘No Surprises’ philosophy, so before you place an order, we will clearly give you an estimated date of shipment and we make every effort to meet this schedule with no delays.

All products ship from our Utah warehouse, so if you placed an In-Stock Order before 8:00AM MST, it will ship out that business day.  All other In-Stock Orders after 8:00AM MST will be packed for shipping the following business day. 

PreOrder shipping varies depending upon the production schedule and delivery to our warehouse, but will be clearly identified so there is no confusion.  As Woven Granite appreciates your patience and it helps us plan downrange production when PreOrdering - we offer a discount up to 20% for these orders.

At Woven Granite, our reputation for unmatched quality for those who use our gear is a tremendous source of pride.  Items purchased on wovengranite.com and kept in unused condition may be returned for up to 90 days.  Items that are missing tags, are stained or discolored, or otherwise exhibit signs of use are not eligible for return, unless we determine there is an obvious manufacturing defect as outlined under Warranty.  To initiate a return, please contact our team thru the Contact Form, and we will reach out to you within three business days to inform you of the next steps.

Woven Granite guarantees its entire line of products for the Lifetime of the Product**** (original sales receipt required).  This warranty covers the product for the original owner against defects in materials and workmanship only.  If the product ever fails due to a manufacturing or material defect, Woven Granite will repair or may replace it with a like product at our discretion.  This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time.  This warranty does not cover any damage to bag contents, loss of bag contents, loss of use, loss of time, or similar expenses.

**** Expected 'Lifetime of Product' of Woven Granite products can vary depending upon on customer usage, but we have taken great steps with extensive prototyping during development, incorporating the World's best tactical fabrics renowned for unwavering strength and resistance to abrasion in the harshest of outdoor extreme sports, military and work environments combined with highest level of craftsmanship - to ensure you enjoy many years of tough use.